Privacy Policy

Last updated: January 05, 2026

Welcome to Lucent Mind! This Privacy Policy ("Policy") explains all the privacy matters you may face when using our Services. The Policy is an integral part of the Lucent Mind Terms of Service ("Terms") and incorporated by reference into them. Please read this Policy carefully and if you have any questions, feel free to contact us at support@lucentmind.io.

By continuing to access or use our Services, you confirm that you are at least 18 years old and that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not accept these terms or cannot affirm the above, you are not permitted to use the Services.

Please note that some external services—used either by Lucent Mind or by you in conjunction with our Services—may operate under their own independent privacy policies. If your personal data is handled by these third-party services, that processing will be governed by their respective privacy practices, not by this Policy.

1. Modifications

We may update this Privacy Policy periodically in response to changes in applicable laws, regulatory requirements, technological advancements, or our internal data handling practices. We encourage you to review this Policy regularly to stay informed about any updates or modifications.

Should we implement any changes that we, in our sole judgment, consider significant, you will be informed in advance through one or more of the following methods: (i) an email sent to the address linked to your account, (ii) message submitted through the Services. For less material updates, we may communicate the changes simply by publishing the revised Policy on our website or within the Services.

2. Your Data Controller and Data Processors

Data Controller: The data controller is an entity which determines the purpose and means of processing the personal data. Here at Lucent Mind your data controller is Urban Rain DE, Inc., at 5470 Kietzke Lane, Suite 300, Reno, Nevada, 89511, USA.

Data Processors: The data processor is an entity that processes the data on behalf of the controller. When processing your data, we may use the following data processors:

When necessary for the proper functioning and development of our Service, we may engage third-party vendors, contractors, or external service providers and share certain data with them. The categories of third parties with whom we may share information include but are not limited to: providers of cloud infrastructure, analytics and performance measurement tools, marketing and advertising platforms, payment processors, and communication service providers.

3. Personal Data We Collect

We may collect personal information directly from you, automatically through your use of the Services, and from third-parties.

Personal information we collect from you directly:

• Account and Profile Details: Full name and email address; General location; Username and password; Profile photo or avatar; Date of birth and gender
• Communications with Us: Your name, username, account information and/or email address; Any content you choose to include in your correspondence
• Event Participation and Registration: Registration details; Data associated with your attendance or participation
• Preferences and Customization Requests: Your communication and usage preferences; Customizations and feedback you provide
• Payment Information: When you subscribe to our Services, payment details are securely handled by a trusted third-party payment processor

Personal information we collect automatically:

• Usage and Device Data: Details about your browser, operating system, or device, cookie identifiers, IP address, mobile advertising identifier, internet service provider, general location information, actions that you take while using the Services, frequency and duration of your activities, and information about the links you click

Personal Information We obtain from external sources:

• Third-Party Service Providers
• Research Collaborators
• Marketing and Advertising Partners
• Business Partners
• Social Media Platforms

4. How We Use Your Personal Information

We rely on your personal data to operate, enhance, and protect our Services:

• Service Delivery and Account Management
• Communication and Engagement
• Fulfilling Privacy Rights Requests
• Marketing and Promotional Messaging
• Analytics and Research
• Personalization and Feature Development
• Security, Fraud Prevention, and Abuse Detection
• Legal and Regulatory Compliance
• Internal Operations and Governance
• Business Transactions
• Targeted Advertising and Behavioral Tracking

5. How We Disclose Your Personal Information

We disclose your information in the following ways:

• To our corporate group
• To marketing and advertising partners
• To third parties for their own use
• To service providers
• To transaction-related businesses
• As part of business changes
• For legal and regulatory compliance
• With your consent or instruction
• Intellectual property and rights enforcement
• Prevention of illegal or harmful conduct

6. How Do We Protect Your Information

We implement reasonable technical, organizational, and administrative safeguards to help protect the personal information in our custody from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed to be completely secure.

7. How Do We Retain Your Information

We retain your personal information for as long as necessary to achieve the purposes described in this Privacy Policy, including to comply with legal, regulatory, or reporting obligations.

8. Managing Your Marketing and Advertising Preferences

We may occasionally send you promotional emails or similar marketing messages. You may opt out by:

• Updating your email preferences directly in your account settings
• Clicking the "unsubscribe" link found in any promotional email we send
• Visiting industry opt-out pages such as the European Interactive Digital Advertising Alliance
• Adjusting your preferences through Mobile Device Controls

9. Approach to Children Privacy

Access to and use of the Services is limited to individuals who are 18 years of age or older. We do not knowingly collect or process personal data from individuals who do not meet this age threshold. If you are a parent or legal guardian and believe that your child has used our Services without authorization, please contact us immediately at support@lucentmind.io.

10. Data Protection and Data Security

We are committed to prioritizing the privacy and security of your personal information. Our security framework includes:

• Data Retention Policy
• Password Policy
• Encryption and Secure Storage
• Access Controls and Monitoring
• Entry Control
• Availability Control

11. Your Privacy Rights

Depending on your place of residence, you may have the following rights:

• Right to Access and Data Portability
• Right to Erasure
• Right to Rectification
• Rights to Restrict or Opt-Out of Certain Processing
• Right to Consent Before Use of Sensitive Personal Data
• Right to Non-Discrimination
• Right to Appeal

To submit a request regarding any of your privacy rights, please contact us at support@lucentmind.io.

12. Special Notice to European Economic Area (EEA), Switzerland and United Kingdom (UK) Residents

Data Controller Information: Urban Rain DE, Inc. is the controller of the personal information you provide us.

How to contact us:

• Postal: 5470 Kietzke Lane, Suite 300, Reno, Nevada, 89511, USA
• Email: support@lucentmind.io

Your rights include: Right of Access, Right to Rectification, Right to Erasure, Right to Restrict or Object to Processing, Right to Data Portability, Right to Object to Direct Marketing, Right to Withdraw Consent.

How to lodge a complaint:

• EU Data Protection Authorities
• Switzerland: Federal Data Protection and Information Commissioner
• United Kingdom: Information Commissioner's Office (ICO)

13. Special Notice to Brazil Residents

We may rely on consent and/or another valid legal basis to process your personal information, including: the legitimate interest of the controller or third parties; compliance with a legal or regulatory obligation; execution of a contract; regular exercise of rights in court, administrative or arbitration proceedings.

14. Contact Us

Urban Rain DE, Inc.
5470 Kietzke Lane, Suite 300, Reno, Nevada, 89511, USA
support@lucentmind.io